Ms. Sahra Y.  Robinson, LCSW-R, SMC-C

                                       
Summary: Dedicated Social Service Director with over twenty years’ experience in CHHA, Insurance, Hospital, Quality Assurance and Medical Social Work settings.

Experience            

Feb 2008 - Present: Extended Home Care                          
                                 Director of Social Work and Medicaid Services, New York NY

• Established a clinical Social Work Department consisting of a full time Social Work Assistant,  FFS social workers, MSW interns, and Medicaid staff
• Cultivated a “Field Placement” internship for masters level social work students; and developed a clinical learning program to meet NYU and other MSW school guidelines
• Clinical and administrative supervision provided to all departmental staff
• Authored all clinical social work evaluation forms and implemented “best social work practice” model across disciplines
• Designed, implemented and oversee all discharge planning for CHAA patients
• Interface with business development  to promote the agency at presentations; work as catalyst to analyze and develop trends for the homecare population
• Responsible for overseeing, monitoring and tracking Medicaid  for 1900+ census
• Oversee Medicaid applications, recertification’s, NH conversions, surplus, denials, in-house pooled trust
• Created MLTC SW Program, including- psycho-social evaluations, home safety checklist, depression screening , cognitive testing , and all SW clinical tools
• Collaborate with MLTC Director in screening patient’s to transition from CHHA to MLTC
• Responsible for hiring staff and overseeing Medicaid MLTC for all members, including renewals, surplus and establishing pooled trusts
• Active on senior management team utilizing IT to create dashboard reports and other departmental monitoring tools
• Ensure Department is complaint with all DOH, Joint Commission, city, state, and federal regulations
• Working knowledge of HIPAA standards, regulation, and compliance
• Collaborate with finance on SW budget while strategizing to achieve maximum profitability from services rendered
• Lead clinician on the QA/PI committee
• Agency representative for APS/ACS cases
• Collaborate with senior management to expand the department while achieving profitability and meeting agency objectives

 

Sept 2009-Present: PRIVATE PRACTICE –SERENITY ZONE                                                                     Nassau, NY                                                                   

LICENSED PSYCHOTHERAPIST & CERTIFIED STRESS MANAGEMENT COACH

• Provide Mindfulness Based Cognitive psychotherapy to individuals and groups, for the treatment of depression, anxiety, mood disorders, anger management, adjustment disorders, and stress induced emotions/behaviors
• EAP counseling services for brief, solution-focused therapy

Revival Home Health Care, Social Work Director , April 2004 – Jan 2008           

• Successfully created the Social Work department consisting of 5 full time employees, 5- MSW interns, as well as 40 fee-for-service multi-lingual social workers
• Elevated social work referrals by 150% per month
• Responsible for effective discharge planning
• Initiated patient satisfaction surveys for Social Work Department; since its inception  there is an improvement of 110%
• Developed, implemented, and monitored   Psychiatric and Behavioral Health Programs
• Created internal auditing tools, clinical evaluation forms, and other key reports to monitor and meet departmental goals
• Authored and created a  2-volume Social Work resource manual as a supportive tool to SW and agency personnel to increase efficiency in patient linkages
• Developed and produced a  training manual for COC’s, and Rehabilitation department to further integrate the interdisciplinary teams
• Responsible for providing training on domestic violence, elder abuse, child abuse and neglect, substance/alcohol abuse, screening for SI/HI, etc.
• Screened patient’s for MLTC eligibility
• Create and maintain  linkages with other social service agencies, hospitals, and  nursing homes; while cultivating, developing and maintaining key collaborative relationships
• Created and directly supervised the MSW Internship program which included building and securing relationships with leading graduate schools in NYC
• Maintain leadership role within the agency for ALL social work matters/issues/crises/dilemmas  while maintaining vision for agency growth
• Created and executed a  Social Work List serve, e-newsletter, Policy and Procedure Manual and Social Work Brochure

September 2002- March 2005: Quality Assurance F.E.G.S. Reviewer, Part Time, Rego Park NY
                                                                                       

• Audit charts for QA purposes, to gather data on selected indicators and to prepare for OMH, Medicaid and CARF audits
• Responsible for strategically creating auditing tools to present to senior management
• Identify, track and present to leadership team  chart review results

December 2001-May 2004: KEMPER NATIONAL SERVICES                                                                                 TELEPHONIC CARE MANAGER

• Assess disability claims for mental health issues to determine if the claimant’s symptoms meet criteria for short-term disability
• Lead senior clinician  to collaborate with Psychologists and Psychiatrists on claims
• Assess claimants with various mental health issues, including psychiatric diagnosis
• Conduct functionality assessments with claimants, and render a determination on the claimant’s inability to perform the core elements of their job as a result of their mental health status
• Created and implemented a “best practice tool” to assess claimants
  

October 2000- August 2002: TENET HOMECARE OF PALM BEACH

                                          LONG-TERM MEDICAL SOCIAL WORKER
                                          Delray Beach, FL                                         

• West Boca Medical Center – Senior Social Worker/Case Manager in

        PP, LD, NICU, PICU, PEDS/ADULT ER

• Per-diem Homecare: responsible for psychosocial evaluations, diagnose psychiatric illnesses and provide appropriate referrals, refer for crisis intervention, discharge planning, community resource referrals, LTC placements, discharge planning, and coordination of care

October 2000-August 2002:    SOUTH FLORIDA FAMILY Center                                                                            BEHAVIOR ANALYST

                                                Tamarac, FL

• Assess clients using the Functional Assessment Interview tool
• Diagnose patients with various psychiatric disorders
• Serve as liaison between Patient and psychiatrist to work with pharmacological issues
• Design, implement and monitor behavioral plan for children and adolescents with emotional/behavioral issues, and developmentally delayed adults

September 1997-August 1999: NEW YORK CITY YOUTHLINE
                                                       
                                                Deputy Director

• Responsible for day to day functions of 24-hour/7 day a week crisis hotline
• Hire and supervise staff, evaluate staff needs in order to develop training curriculum
• Facilitate and coordinate training on crisis intervention, homelessness, domestic related teen violence, conflict mediation and anger management
• Design, develop and coordinated all aspects of Youthline Database; pioneered outreach tool to disadvantaged teens
• Represented Youthline at City/Government meetings
• Created and lead “effective communication” groups for the staff answering the hotline
• Initiated, developed and instituted a peer to peer mentoring program, oversee a joint collaborative with the Mayor’s Office for People with Disabilities
• Lead Advisor on child abuse poster campaign initiative with Board of Education
• Editor in chief of teen publication

                                               
August 1996- September 1997: MAIMONIDES HOSPITAL                                                                  
                                                   SENIOR MEDICAL SOCIAL WORKER

                                                   Brooklyn, NY

• Coordinated and developed social service plans for orthopedic and neurology patients
• Diagnosed psychiatric illness upon admission, and referred for appropriate resources
• Senior social worker  servicing the pediatric and adult emergency room
• Individual, family and group counseling  as needed
• Provided crisis intervention services to victims of domestic violence, runaways, homeless adults/families, child abuse and substance/alcohol abuse  
• Proficient  in planning for patients’ discharge from the hospital

January 1995- June 1997: VISITING NURSE SERVICE OF NEW YORK           

                                           HOME CARE SOCIAL WORKER (per-diem)

                                          Brooklyn, NY    

• Responsible for assessing patient’s social, emotional, environmental and financial status with emphasis on factors impacting patient’s illness and POC
• Develop social work treatment plan in collaboration with patient, family members and/or caregiver including ST and LT goals
• Establishes/promotes and fosters ongoing collaborative communication system with institutional personnel to establish coordinated home care
• Discharge planning, entitlement screening/counseling/crisis intervention

 

November 1994-August 1996: METROPOLITAN COUNCIL ON JEWISH POVERTY                     
                                                  DIRECTOR OF FAMILY VIOLENCE AND CRISIS

                                                  New York, NY

                                               

• Designed and implemented family violence and crisis program
• Provided direct intervention with battered woman and families in crisis
• Performed public speaking and advocating for the understanding of people in crisis
• Created, implemented and supervised an MSW internship program

 

September 1992- November 1994: JEWISH CHILD CARE                                            
                                                  CLINICAL SOCIAL WORKER-FOSTER HOME

                                                 New York, NY

• Counseled children in foster care and their families, diagnosed children with psychiatric disorders and referred out for appropriate treatment
• Participated in seeing families for treatment at the Ackerman Institute for Family Therapy, advocated and represented clients in family court
• Implemented treatment plans and overall case management

SKILLS                            

Proficient in the following computer programs: Microsoft Word, SHIVA, Lotus Notes, N-doc and Database management, McKesson Database Exceptional Computer and Internet Skills, Trained in TTY Machine

NOTABLES
Licensed Clinical Social Worker (LCSW-R) Registered
Behavior Professional Specialist (BPS),
Certified Stress Management Coach
Certified Field Instructor (SIFI)
Senior Member of Red Cross Mental Health Disaster Team

 

EDUCATION :YESHIVA UNIVERSITY

Bachelor of Arts/Masters of Social Work

New York, NY

June 1992